SHOPPING WITH OVIEDO OLIVE OIL
We hope the following succinct information helps answers some of our most frequently asked questions regarding shipping, who we use to ship (and why), and our returns policy.
Hello Delicious: Return Policy
Returns are NOT accepted beyond 30 days. We have a 30 day return policy for unopened and unused items. A 15% restocking fee will be assessed and shipping will be handled at the customers expense back to Oviedo Olive Oil. Once the product is received a member of our team will be in contact to verify the return and begin the return transaction if we have found the original product to be unaltered, unopened and unused.
SHIPPING
We currently utilize USPS for all of our domestic shipping; flat rate pricing starts at $9.30 and up. We have found that USPS offers the most competitive, affordable, and fast flat rate shipping for our customers. As we continue to grow, we will evaluate more affordable shipping options to pass on savings to our customers.
DAMAGED ITEMS
If you find our product was damaged upon we receipt, we ask that you contact us within 24 hours of receipt in order to rectify your order. We want to ensure you are absolutely satisfied and will happily replace any damaged item at our cost. After 24 hours we cannot guarantee a replacement.
If you have any questions, feel free to message us. We will get back to you as soon as we can.
CONTACT US
83 Geneva Dr #622497
Oviedo, FL 32765
PHONE or text us
407 | 664 | 8989
